FAQ
WHAT COUNTRIES DO YOU SHIP TO?
We ship all over the world
WHAT ARE THE DELIVERY METHODS AND TIMES?
We ship to most countries worldwide via DHL and FedEx. The estimated delivery time is 5–10 business days after your order has been processed and shipped.
IS DELIVERY FREE?
Free shipping worldwide.
DO I HAVE TO PAY DUTIES AND TAXES UPON DELIVERY OF MY ORDER?
All orders shipped to the United States and Europe are sent under DDP (Delivered Duties Paid). This means import duties and customs clearance fees are covered, so you will not face unexpected charges before delivery. Sales tax or VAT may still be applied at checkout where legally required.
Shipping to other international destinations
Orders shipped to destinations outside the United States and Europe are sent under DAP (Delivered at Place). Any import duties, taxes, customs clearance fees, brokerage fees, or other additional charges are the customer’s responsibility.
Please note that customs duties, taxes, and related fees are non-refundable. For returned orders, any such charges incurred by LAARVEE may be deducted from the refund.
HOW CAN I TRACK MY PACKAGE?
To track your package, go to ourorder tracking pageand enter your order number and email address.
WHAT IF I WANT TO CHANGE MY DELIVERY ADDRESS?
If you wish to amend the delivery address provided when placing your order, please contact us directly from our contact page.
HOW LONG IS THE WARRANTY VALID?
The warranty period for our products is 12 months from the date of shipment.
It does not cover any damage to any part of the watch resulting from abnormal use, lack of care, negligence, accidents, improper use of the watch and non-compliance with the instructions provided by laarvee.
HOW TO CONTACT LAARVEE?
You can contact our team directly from our contact page.
